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Privacy Policy

Privacy Policy for Vyapzo

Effective Date: 28/04/2026
Last Updated: 28/04/2026

Vyapzo (“we”, “our”, “us”) is a product of Farooqui InfoTech Pvt Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Vyapzo application, website (Vyapzo.com), and related services (“Services”).

By using Vyapzo, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our Services:

  • Personal Information
    Name, phone number, email address, business name, address, and other details you provide during registration or use.

  • Business Data
    Customer data, invoices, billing records, accounting data, inventory, and operational data entered into the platform.

  • Device & Usage Data
    Device type, operating system, IP address, app usage logs, crash reports, and analytics data.

  • Communication Data
    Messages, notifications, and interactions through features like WhatsApp automation or support.

2. How We Use Your Information

We use your data to:

  • Provide, operate, and maintain the Vyapzo platform

  • Enable CRM, ERP, billing, accounting, AI assistance, and automation features

  • Improve performance, features, and user experience

  • Send important updates, alerts, and notifications

  • Provide customer support

  • Ensure security and prevent fraud or misuse

3. AI Features & Automation

Vyapzo may use AI-based features to provide insights, automation, and recommendations.

  • AI processes business data to generate insights and suggestions

  • Automated systems may assist in communication and workflows

  • We do not use your private data to train public AI models

4. WhatsApp & Communication Integration

If you use WhatsApp automation or messaging features:

  • Messages may be processed through third-party APIs (such as Meta/WhatsApp services)

  • We only process data necessary to deliver messages and automation

  • You are responsible for ensuring compliance with WhatsApp and local regulations

5. Data Sharing & Disclosure

We do not sell your personal data.

We may share data with:

  • Service providers (hosting, analytics, communication APIs)

  • Legal authorities if required by law

  • Partners strictly for service delivery purposes

All third parties are required to maintain confidentiality and security.

6. Data Storage & Security

  • Your data is stored on secure cloud servers

  • We implement industry-standard security measures

  • Access is restricted and monitored

  • However, no system is 100% secure, and we cannot guarantee absolute security

7. Data Retention

  • We retain your data as long as your account is active

  • Data may be retained for legal, compliance, or backup purposes

  • You can request deletion of your data anytime

8. Your Rights

You have the right to:

  • Access your data

  • Update or correct your data

  • Request deletion of your data

  • Withdraw consent where applicable

To exercise these rights, contact us at the details below.

9. Third-Party Services

Vyapzo may use third-party services such as:

  • Cloud hosting providers

  • Analytics tools

  • Payment gateways

  • Messaging APIs (e.g., WhatsApp/Meta)

These services have their own privacy policies.

10. Children’s Privacy

Vyapzo is not intended for users under the age of 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions or concerns:

Farooqui InfoTech Pvt Ltd
Vyapzo.com
Email: info@websolguru.com
Phone: +91-8405844588
Address: Darbhanga, Bihar (847304), India